DON'T MISS OUR PROMOTION ,DELIVERY BETWEEN 2-3 WORKING DAYS Terms & Conditions

Terms & Conditions:

Buy 10 Sleeves of Coffee and get 4 Free

Buy 20 Sleeves of Coffee and get 10 Free

Buy 30 Sleeves of Coffee and get AERO free

Buy 40 Sleeves of Coffee and get Essenza mini free

Buy 55 Sleeves of Coffee and get Essenza mini + Aero free

Buy 100 Sleeves of Coffee and get Gran Lattissima free

Minimum of 5 different coffee types for each offer, and a maximum of 200 capsules of each coffee type.

OFFER VALID TILL 31ST DECEMBER OR WHILE STOCK LASTS

THE FREE SLEEVES WILL BE FROM LOWEST RANGE

Visa on delivery may not be applicable outside Cairo & Giza
Thank you for understanding

Stay Safe, Stay Home.

Frequently Asked Questions

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Product Information

  • What is the shelf life of the Nespresso capsules?

  • How can I order professional capsules?

  • Why are the Limited Editions no longer available?

  • What does “Master Origin” coffee mean?

  • What is so special about the highest quality coffee that Nespresso uses?

  • Are Nespresso capsules just filled with pure coffee?

  • Where are the coffees used in the capsules sourced from?

  • Where are the coffee capsules produced?

  • Where can I buy Nespresso products?

  • Why is Nespresso coffee not available in stores/supermarkets?

Nespresso Club

  • What is the Nespresso Club?

Orders & order follow up

  • What are the different payment methods?

  • How can I change or cancel my order?

  • Can I send capsules abroad?

  • Would you like to pick up your parcel at a location of your choice?

  • Where is my delivery?

  • I have moved and would like to change my address, how can I do this?

  • I would like to choose a different delivery or billing address for my order, how can I do this?

Product Issue

  • I have received damaged or incorrect products. What should I do?

Online Support

  • Request Password

  • Moving abroad – How can I carry on drinking Nespresso coffee?

  • You are moving to another country and wish to close your Club account?

  • Have you recently changed your email address and are now unable to login?

  • How can I change my email address?

Machine Support

  • How can I order a spare part for my Nespresso machine ?

  • My machine does not work correctly. How can I get repaired it?

  • How can I use and clean my Aeroccino?

  • My machine has little or no coffee flow?

Machine Support - Expert

  • Are the Expert machines connected machines?

  • I downloaded the Nespresso App via VPN or in another country. Can I connect my machine?

  • I have moved to another country and my app is no longer working. What should I do?

  • What does the 19 bars on my Expert Machine mean?