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Delivery Information

Get free shipping when you purchase any Nespresso machine, accessory, or a minimum of 5 sleeves

Orders through Egypt within 2-3 working days. 

Shipping fees may be applied for corporates orders

Payment Methods

Secure Online Payment

Buy now, Pay later with ValU

Cash on delivery

Credit Card payment available on delivery within Cairo and Giza

Buy now pay later with ValU Terms & Conditions

Frequently Asked Questions

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Product Information

  • What is the shelf life of the Nespresso capsules?

  • How can I order professional capsules?

  • Why are the Limited Editions no longer available?

  • What does “Master Origin” coffee mean?

  • What is so special about the highest quality coffee that Nespresso uses?

  • Are Nespresso capsules just filled with pure coffee?

  • Where are the coffees used in the capsules sourced from?

  • Where are the coffee capsules produced?

  • Where can I buy Nespresso products?

  • Why is Nespresso coffee not available in stores/supermarkets?

Nespresso Club

  • What is the Nespresso Club?

Orders & order follow up

  • What are the different payment methods?

  • How can I change or cancel my order?

  • Can I send capsules abroad?

  • Would you like to pick up your parcel at a location of your choice?

  • Where is my delivery?

  • I have moved and would like to change my address, how can I do this?

  • I would like to choose a different delivery or billing address for my order, how can I do this?

Product Issue

  • I have received damaged or incorrect products. What should I do?

Online Support

  • Request Password

  • Moving abroad – How can I carry on drinking Nespresso coffee?

  • You are moving to another country and wish to close your Club account?

  • Have you recently changed your email address and are now unable to login?

  • How can I change my email address?

Machine Support

  • How can I order a spare part for my Nespresso machine ?

  • My machine does not work correctly. How can I get repaired it?

  • How can I use and clean my Aeroccino?

  • My machine has little or no coffee flow?

Machine Support - Expert

  • Are the Expert machines connected machines?

  • I downloaded the Nespresso App via VPN or in another country. Can I connect my machine?

  • I have moved to another country and my app is no longer working. What should I do?

  • What does the 19 bars on my Expert Machine mean?

Free delivery Egypt-Wide!

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For any assistance call 16686

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