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Delivery Information

Delivery is FREE when you buy any machine, accessory, or a minimum of 5 classic coffee Sleeves

Enjoy same-day delivery when you place an order till 10 AM inside Cairo only

New Cairo Orders are delivered within 24 hours

*Except for Fridays and corporates orders*

Orders will be delivered between 2-3 working days

Delivery Fees are not free for the corporates or offices

Payment Methods

Secure Online Payment

Cash on delivery

Visa on delivery available in Cairo & Giza

Winter Coffee Sale

Buy 12 sleeves, Pay for 10 sleeves

Buy 25 sleeves, Pay for 20 sleeves

Offer Valid till 31st Jan or while stock lasts

This offer is limited to three Offers per Customer

Winter Machine Sale

Get A Free Mini Essenza When You Buy 40 Coffee Sleeves

Get A Free Lattissima One When You Buy 100 Coffee Sleeves

Get A Free Gran Lattissima When You Buy 140 Coffee Sleeves

Offer Valid till 31st Jan or while stock lasts

Frequently Asked Questions

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Product Information

  • What is the shelf life of the Nespresso capsules?

  • How can I order professional capsules?

  • Why are the Limited Editions no longer available?

  • What does “Master Origin” coffee mean?

  • What is so special about the highest quality coffee that Nespresso uses?

  • Are Nespresso capsules just filled with pure coffee?

  • Where are the coffees used in the capsules sourced from?

  • Where are the coffee capsules produced?

  • Where can I buy Nespresso products?

  • Why is Nespresso coffee not available in stores/supermarkets?

Nespresso Club

  • What is the Nespresso Club?

Orders & order follow up

  • What are the different payment methods?

  • How can I change or cancel my order?

  • Can I send capsules abroad?

  • Would you like to pick up your parcel at a location of your choice?

  • Where is my delivery?

  • I have moved and would like to change my address, how can I do this?

  • I would like to choose a different delivery or billing address for my order, how can I do this?

Product Issue

  • I have received damaged or incorrect products. What should I do?

Online Support

  • Request Password

  • Moving abroad – How can I carry on drinking Nespresso coffee?

  • You are moving to another country and wish to close your Club account?

  • Have you recently changed your email address and are now unable to login?

  • How can I change my email address?

Machine Support

  • How can I order a spare part for my Nespresso machine ?

  • My machine does not work correctly. How can I get repaired it?

  • How can I use and clean my Aeroccino?

  • My machine has little or no coffee flow?

Machine Support - Expert

  • Are the Expert machines connected machines?

  • I downloaded the Nespresso App via VPN or in another country. Can I connect my machine?

  • I have moved to another country and my app is no longer working. What should I do?

  • What does the 19 bars on my Expert Machine mean?

For orders above 5 sleeves

Cash on Delivery

Secure Online Payment

16686 for any advice