NESPRESSO CLUB SERVICES
Join the Nespresso Club and benefit from our range of personalized services, designed just for you.
ORDERING
Coffee Specialists are available to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs. Call us, order online by clicking here, or pay a visit to one of our Nespresso Boutiques (locations available here).
1. ONLINE ORDERS
Make your choice from 30 Coffees and an extensive range of coffee machines. We also offer a wide range of accessories to make your experience unforgettable. Get free shipping when you purchase any Nespresso machine or a minimum of 5 sleeves.
2. PHONE ORDERS
Our qualified Coffee Specialists are available at 16686 to advise you on your coffee selection and to ensure easy phone ordering, convenient delivery & immediate machine assistance at the following times:
24/7 days a week
3. BOUTIQUE ORDERS
A retail experience to satisfy your every desire.
Throughout the world, the Nespresso Boutiques invite coffee lovers to experience the art of espresso. Experience the unique world of Nespresso in our modern and stylish Boutiques. The French architect Francis Krempp has created a unique design, combining art deco design with contemporary shapes and materials.
Discover all of the Nespresso products: the Premium Blend coffees, the limited-edition varieties, the machines, and accessories for enhancing your coffee experience.
Our specialists are pleased to offer personalized advice, provide guidance, or share their Nespresso expertise with you.
Click here to find your nearest boutique.
DELIVERY
The Club delivers your orders wherever and whenever you want throughout Egypt, within 2-3 working days; within city limits.
Secure Online Payment Is Now Available.
Visa on delivery applicable inside Cairo & Giza.
1. HOME AND OFFICE DELIVERY
Get free delivery to your address of choice when you purchase 5 sleeves of coffee, a machine, Or an accessory.
2. BOUTIQUE/ BOOTH PICKUP
Orders placed will be ready for pick up in 4 hours according to boutique/ booth stock availability. Orders can be collected at your own convenience from the boutique counter, and you will PAY IN-STORE upon arrival.
Place your order by telephone on 16686 or order ONLINE today!
AFTER SALES
Nespresso warrants machines against defects in materials and workmanship for a period of 2 years from the date of purchase. Cleaning and descaling are not covered as a warranty repair.
The international warranty on Nespresso machines is valid 2 years after the machine purchase and it should be the same model that is sold by Nespresso. The same model also means that electric power is the same (220V).
When you receive an immediate technical diagnosis and a solution to your machine query, the Nespresso Club will collect your machine at a pre-arranged time, organize the loan of a replacement machine when necessary and bring back your machine once repaired - This service is available 6 days a week.
For after-sale services please contact us at 16686.
Or visit us at The District, Wadi Degla Club, Bldg D3, Sheraton.
Available from Saturday till Thursday
Working hours: 9 AM - 5 PM
For Machines troubleshooting and Assistance Click here .
RECYCLING
Do you want to be able to recycle your capsules easily?
With the Nespresso recycling plan, we have different options for recycling your used aluminum capsules and fulfilling your commitment to protecting the environment. Ensure to drop your capsules in a recycling bag & drop them off at your nearest Boutique or at the after-sale services center today.
