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Delivery Information

Delivery is FREE when you buy any machine, accessory or a minimum of 50 classic coffee capsules

Enjoy same-day delivery when you place an order before 10 AM inside Cairo

Orders will be delivered between 3-5 working days

Visa may not be applicable outside Cairo and Giza

Coffee Promotions

10 sleeves = FREE 4 Sleeves

20 sleeves = FREE 10 Sleeves

Machines Promotions

30 sleeves = FREE Aeroccino

40 sleeves = FREE Essenza Mini

55 sleeves = FREE Essenza Mini + Aeroccino

100 sleeves = GRAN LATTISSIMA

Promotional offers Terms & Conditions

OFFERS VALID TILL 31st JANUARY OR WHILE STOCK LASTS

THE FREE SLEEVES WILL BE FROM LOWEST RANGE YOU HAVE BEEN ORDERED

ONLY ONE offer can be redeemed when purchasing either coffee promotion or machine promotion

The Free Items: (1) cannot be redeemed during your next visit; (2) The value cannot be credited to your Nespresso account; (3) cannot be exchanged for cash

This promotion is not valid in conjunction with any other promotion, special offer, or permanent coffee offer such as but not limited to "Welcome Offer".

By participating in this Promotion, Participants warrant that they have read and agreed to abide by these Terms and Conditions. According to the food regulations and for the protection of consumers, Nespresso® does not accept any returns of coffee capsules/coffee sleeves, regulated as a food product, in order to conserve the health of consumers.

Nespresso®, a division of Nestlé Middle East FZE, collects the customer’s personal information in order to conduct the promotion. Nestlé may, for an indefinite period unless otherwise required by law, use the information for promotional, marketing and publicity purposes including but not limited to sending electronic messages to the Participants. All personal details are kept in accordance with the Nestlé Data Privacy Policy.

NESPRESSO ® is a registered trademark of Société des Produits Nestlé S.A.

NESPRESSO CLUB SERVICES

Join the Nespresso Club and benefit from our range of personalized services, designed just for you.

ORDERING

Coffee Specialists are available to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs. Call us, order online by clicking here, or pay a visit to one of our Nespresso Boutiques (locations available here).

1. ONLINE ORDERS

Make your choice from 30 Coffees and an extensive range of coffee machines. We also offer a wide range of accessories to make your experience unforgettable. Get free shipping when you purchase any Nespresso machine or a minimum of 5 sleeves.

2. PHONE ORDERS

Our qualified Coffee Specialists are available at 16686 to advise you on your coffee selection and to ensure easy phone ordering, convenient delivery & immediate machine assistance at the following times:

24/7 days a week 

3. BOUTIQUE ORDERS

A retail experience to satisfy your every desire.

Throughout the world, the Nespresso Boutiques invite coffee lovers to experience the art of espresso. Experience the unique world of Nespresso in our modern and stylish Boutiques. The French architect Francis Krempp has created a unique design, combining art deco design with contemporary shapes and materials.

Discover all of the Nespresso products: the Premium Blend coffees, the limited-edition varieties, the machines, and accessories for enhancing your coffee experience.

Our specialists are pleased to offer personalized advice, provide guidance, or share their Nespresso expertise with you.

Click here to find your nearest boutique.

DELIVERY

The Club delivers your orders wherever and whenever you would like throughout Egypt, within 3-5 working days; within city limits.

Also Visa on delivery may not be applicable outside Cairo & Giza.

1. HOME AND OFFICE DELIVERY

Get free delivery to your address of choice when you purchase 5 sleeves of coffee, machine, Or an accessory.

2. BOUTIQUE/ BOOTH PICKUP

Orders placed will be ready for pick up in 4 hours according to boutique/ booth stock availability. Orders can be collected at your own convenience from the boutique counter, and you will PAY IN-STORE upon arrival. 

Place your order by telephone on 16686 or simply order ONLINE today!

 

AFTER SALES

Nespresso warrants machines against defects in materials and workmanship for a period of 2 years from the date of purchase. Cleaning and descaling are not covered as a warranty repair.

The international warranty on Nespresso machines is valid 2 years after the machine purchase and it should be the same model that is sold by Nespresso. The same model also means that electric power is the same (220V).

When you receive an immediate technical diagnosis and a solution to your machine query, the Nespresso Club will collect your machine at a pre-arranged time, organize the loan of a replacement machine when necessary and bring back your machine once repaired - This service is available 6 days a week.

For after-sale services please contact us on 16686.

Or visit us at The District, Wadi Degla , Bldg D3, Sheraton. 
Available from Saturday till Thursday 
Working hours: 9 AM - 5 PM  

For Machines troubleshooting and Assistance Click here .

RECYCLING

Do you want to be able to recycle your capsules easily?

With the Nespresso recycling plan, we have different options for recycling your used aluminum capsules and fulfilling your commitment to protect the environment. Ensure to drop your capsules in a recycling bag & drop them off at your nearest Boutique or at after sale services center today.