Secure Online Payment : Debit Card, Credit Card “VISA/Master” Cash On Delivery “COD” VISA On Delivery “POS”
Visa on delivery is applicable only inside Cairo and Giza within delivery.
Minimum order amount on website is 850 EGP
Delivery fees are not free for corporates or offices
Delivery is FREE when you buy any machine, accessory (above 850 EGP) or a minimum of 50 classic coffee capsules
Need to send something back to us? No problem. Returns are easy with Nespresso.
TYPE OF RETURN AND EXCHANGE
Machine & Accessories Returns & exchange
Machines purchased directly from Nespresso can be returned up to 30 days after receipt from purchase or delivery. Any machine purchased at a retail store or from another website must be returned to the original store or site from which it was purchased. Please make sure that your machine is in its original condition and packaging, and include all relevant invoices in your return. If you experience any issue with your machine, call 16686 to troubleshoot with our trained specialists.
Coffee Returns & exchange
Unopened coffee sleeves can be returned only within one hour from purchase with receipt. We're sorry, but individual capsules and opened coffee sleeves are not eligible for returns.
Call Nespresso Club Services at 16686 to initiate a return.