SHIPPING OPTIONS

ALL ORDERS

OPTION COST DETAIL
Standard shipping from 850 EGP FREE Place order by 4PM or before. Guaranteed delivery within 2-3 business days, Depending on delivery location (not including off days or official holidays).
Standard shipping below 850 EGP 31 EGP ~ 220 EGP Place order by 4PM or before. Guaranteed delivery within 3-5 business days, Depending on delivery location (not including off days or official holidays).

SAME DAY PREMIUM

OPTION COST DETAIL
*Cairo, Giza FREE (Standard shipping above 850 EGP) SA-THU: Place order before 10AM (CLT)
Receive by 10pm
*Excluding FRIDAYS
*Cairo, Giza 31 EGP ~ 52 EGP(Standard shipping below 850 EGP) Mon-Fri: Place order by 4pm (CLT)
Sat-Sun: Place order by 3pm (CLT)
Receive by 10pm*
Excluding FRIDAYS

PICK UP

OPTION COST DETAIL
Nespresso Store Pickup FREE Place order online. Ready for pickup within 2 hours at Nespresso Boutique Store.
Find a Nespresso Store

*Qualify for Free Shipping from 850 EGP.

ORDER & PAYMENT

Secure Online Payment :
Debit Card, Credit Card “VISA/Master”
Cash On Delivery “COD”
VISA On Delivery “POS”


Visa on delivery is applicable only inside Cairo and Giza within delivery.

Minimum order amount on website is 850 EGP

Delivery fees are not free for corporates or offices

Delivery is FREE when you buy any machine, accessory (above 850 EGP) or a minimum of 50 classic coffee capsules

RETURNS

Need to send something back to us? No problem. Returns are easy with Nespresso.

TYPE OF RETURN AND EXCHANGE DETAIL
Machine & Accessories Returns & exchange Machines purchased directly from Nespresso can be returned up to 30 days after receipt from purchase or delivery. Any machine purchased at a retail store or from another website must be returned to the original store or site from which it was purchased. Please make sure that your machine is in its original condition and packaging, and include all relevant invoices in your return.
If you experience any issue with your machine, call 16686 to troubleshoot with our trained specialists.
Coffee Returns & exchange Unopened coffee sleeves can be returned only within one hour from purchase with receipt. We're sorry, but individual capsules and opened coffee sleeves are not eligible for returns.


Call Nespresso Club Services at 16686 to initiate a return.