SHIPPING OPTIONS
ALL ORDERS
| OPTION | COST | DETAIL |
| Standard shipping from 1475 EGP | FREE | Place an order with guaranteed delivery within 1-2 business days, Depending on delivery location (not including off days or official holidays). |
| Standard shipping below 1475 EGP | 31 EGP ~ 220 EGP | Place an order by 4 PM or before. Guaranteed delivery within 1-2 business days, Depending on delivery location (not including off days or official holidays). |
SAME DAY PREMIUM
| OPTION | COST | DETAIL |
| *Cairo, Giza | FREE (Standard shipping above 1475 EGP) | SA-THU: Place order before 10AM (CLT) Receive by 10pm *Excluding FRIDAYS |
| *Cairo, Giza | 31 EGP ~ 52 EGP(Standard shipping below 1475 EGP) | Mon-Fri: Place order by 4pm (CLT) Sat-Sun: Place order by 3pm (CLT) Receive by 10pm* Excluding FRIDAYS |
PICK UP
| OPTION | COST | DETAIL |
| Nespresso Store Pickup | FREE | Place an order online. Ready for pick up within 2 hours at Nespresso Boutique Store. Find a Nespresso Store |
*Qualify for Free Shipping from 1475 EGP.
ORDER & PAYMENT
Secure Online Payment :
Debit Card, Credit Card “VISA/Master”
Cash On Delivery “COD”
VISA On Delivery “POS”
Visa on delivery is applicable only inside Cairo and Giza within the delivery.
Minimum order amount on website is 1475 EGP
Delivery fees are not free for corporates or offices
Delivery is FREE when you buy any machine, an accessory (above 1475 EGP), or a minimum of 50 classic coffee capsules
RETURNS
Need to send something back to us? No problem. Returns are easy with Nespresso.
| TYPE OF RETURN AND EXCHANGE | DETAIL |
| Machine & Accessories Returns & exchange | Machines purchased directly from Nespresso can be returned up to 30 days after receipt from purchase or delivery. Any machine purchased at a retail store or from another website must be returned to the original store or site from which it was purchased. Please ensure your machine is in its original condition and packaging, and include all relevant invoices in your return. If you experience any issues with your machine, call 16686 to troubleshoot with our trained specialists. |
| Coffee Returns & exchange | Unopened coffee sleeves can be returned only within one hour from purchase with the receipt. We're sorry, but individual capsules and opened coffee sleeves are not eligible for returns. |
Call Nespresso Club Services at 16686 to initiate a return.
