NESPRESSO CLUB SERVICES

Dear Club Member,

As a loyal customer, you are part of our community. We wanted to reach out directly during these unprecedented times to explain what steps we have taken. As you know, the health of our customers and employees is our priority. Following the government's new restrictions, we have suspended our activities in our boutiques until further notice to help protect us all. We hope to return as soon as possible to offer the experience and service you expect from us in our boutiques.

This doesn't mean you need to give up the coffees and products you love.

ORDERING

Your Nespresso products can be collected at Etienne Nicolas boutique – Abdel el Wahab el Inglizi, Achrafieh (+961) 1 329 229 or delivered to your doorstep by ordering online at www.buynespresso.com or through our Nespresso Club on (+961) 5 953 700 and benefit from FREE delivery service.  

 1. ONLINE ORDERS

Visit our website https://www.buynespresso.com/lb_en and get free delivery when you purchase any Nespresso machine, coffee (minimum order 50 capsules) or accessories.

2. PHONE ORDERS

Get free delivery to the address of choice when you purchase any Nespresso machine, coffee (with no minimum order requirements) or accessories. Our Coffee Specialists are available at (+961) 5 953 700 to advise you on your coffee selection and to ensure easy phone ordering, convenient delivery & immediate machine assistance 24/7. You can also benefit from technical assistance.

 3. BOUTIQUE ORDERS

Following the direction of the Lebanese government, our boutiques are currently closed until further notice.

We will return as soon as possible to offer the same Nespresso experiences you have grown to love.

DELIVERY

Get free delivery to the address of choice when you purchase any Nespresso machine, coffee & accessories.

We are doing everything possible to continue to deliver your Nespresso products as fast as possible to your doorstep wherever and whenever you would like in Lebanon: Monday to Sunday inside Beirut area, within 1 working day if you place your order before 3:00 pm and Monday to Saturday outside Beirut area, within 2 working days with Aramex if you place your order before 12:00 pm.

RECYCLING

Do you want to be able to recycle your capsules easily?

With the Nespresso recycling plan, we have partnered with Arcenciel (our official Recycling Partner) to provide different options for recycling your used aluminium capsules and fulfilling your commitment to protecting the environment. Ensure to have your used capsules collected from your doorstep with your next delivery order.

TECHNICAL ASSISTANCE

In case you need immediate assistance for your machine Call the Nespresso Club on (+961) 5 953 700.

You will receive immediate technical diagnosis and a solution to your machine query, if needed, the Nespresso Club will collect your machine at a pre-arranged time and bring it back once repaired - This service is available 6 days a week.

Availing from repair package will grant you:

-          Pick-up and return of your machine

-          Free loan machine placement

-          Repair, Cleaning and Descaling for your machine

-          6 months extended warranty on repair

-          Free set of 14 capsules

 

DELIVERY PAYMENT MODE

Choose your preferred payment mode wherever your order:

- Online Ordering: Online, Cash or Credit card payment on delivery.

- Phone Ordering: Within Beirut area Cash, Check or Credit card payment. Outside Beirut area Cash or Check payment. 

Stay safe!