Nespresso Troubleshooting Gran Lattissima

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Gran Lattissima

First use or after a long period of non-use

First use or after a long period of non-use

  1. CAUTION: first read the safety precautions to avoid risks of fatal electrical shock and fire.
     
  2. NOTE: to turn off the machine. press the On-stanby button (standby mode consumption: 0.22 Wh).
     
  3. CAUTION: Please ensure ground continuity when plugging the machine in the power outlet.
     
  4. When unpacking the machine. remove the pastic film. water tank. drip tray. and capsule container. Adjust the cable length and store the excess in the cable guide under the machine.
     
  5. Rinse the water tank before filling with potable water up to maximum level. Plug machine into mains.
     
  6. Switch the machine on by pressing the on-standby button - Blinking lights (coffee buttons) heating-up (25 s) - Steady lights: ready
     
  7. Rinsing: place a container (not provided with the machine) under coffee outlet and press the (Lungo) button. Repeat three times. Machines are fully tested after being produced. Some traces of coffee powder could be found in rinising water.
     
  8. Disassemble the Rapid Cappuccino System and clean all 6 components in the upper level of your dishwasher. In case a dishwater is not available refer to the «Hand Washing of Rapid Cappuccino System (R.C.S.)» section. After reassemble and re-attach the R.C.S. to the machine. use the (Clean) function before preparing milk beverage. Refer to section "Assembling / Desassembling of Rapid Cappuccino System" section.
     
Assembling / disassembling of the Rapid Cappuccino system (R.C.S)

Assembling / disassembling of the Rapid Cappuccino system (R.C.S)

  1. Remove the milk container by pressing the buttons on the sides of the milk jug. Unplug the aspiration tube.
    CAUTION: When assembling the R.C.S.. insert well the aspiration tube until it cannot move.
     
  2. Position the milk spout vertically to disassemble and to reassemble
     
  3. Turn the Rapid Cappuccino System connector until the "unlock" symbol and extract it.
     
  4. Turn the milk froth regulator knob on the "remove knob" position and extract it.
     
DAILY CARE

DAILY CARE

  1. Lift and close the lever to eject the capsule into the used capsule container.. Remove drip tray. used capsule container. cup support and drop collector. Empty and rinse. Remove water tank. Empty. rinse it before filling with fresh potable water.
     
  2. Place a container under coffee outlet and press the (Lungo) button to rinse.
     
  3. Clean the coffee outlet and machine surface with a clean damp cloth.
     
Programming Quantity

Programming Quantity

  1. Touch and hold the button relative to the drink you want to programme for at least 3 sec. to enter the programming mode. Brewing starts and button blinks fast.
     
  2. Release button when desired volume is reached. If the recipe includes other ingredients. press again the button and keep pressed until the desired volume is reached. then release. When the last ingredient is delivered (see charts on page 25). button blinks 3 times to confirm the new drink volume. Drink volume is now stored for the next preparations.
     
Factory Settings

Factory Settings

  1. CAUTION: if coffee volumes higher than 150 ml are programmed: let the machine cool down for 5 minutes before making the next coffee. Risk of overheating!
     
  2. NOTE: the milk froth volume depends on the kind of milk that is used and its temperature.
     
  3. NOTE: we recommend you to keep factory settings for Espresso and Lungo to ensure the best in cup results for each of our coffee varities.
     
  4. Coffee volume can be programmed from 25 to 150ml
     
  5. Max milk (+ milk foam. if required by the recipe) volume programmable: 400ml.
     
Water Hardness Setting

Water Hardness Setting

  1. Take the water hardness sticker placed on the first page of the user manual and place it under water for 1 second. NOTE: the Menu mode exists automatically after 30 seconds. if no actions are performed. it can be exit manually by pressing simultaneously (hot milk) and (flat white) buttons 3 seconds.
     
  2. The number of red squares indicates the water hardness level.
     
  3. Switch the machine ON. NOTE: remove milk jug.
     
  4. Press the (hot milk) and (flat white) buttons for 3 seconds to enter Menu mode: descaling and cleaning alerts start blinking.
     
  5. Press the (cappuccino) button.
     
  6. The number of red squares indicates which button you should press (see table below). now. within 30 seconds. you can set the desired value by pressing the corresponding button. They blink 3 times rapidly to confirm new value. The menu exits automatically and machine returns to ready mode.
     
Automatic power off

Automatic power off

  1. Switch on machine. NOTE: remove milk jug.
     
  2. Press simultaneously (hot milk) and (flat white) buttons for 3 seconds to enter Menu mode: descaling and clean alert start blinking. NOTE: the Menu mode exits automatically after 30 seconds if no actions are performed. It can be exit manully by pressing simultaneously (hot milk) and (flat white) buttons for 3 seconds.
     
  3. Press (Ristretto) button.
     
  4. Now. within 30 sec.. you can change the automatic power off and set the desired value by pressing the corresponding button. See table for more details. They blink 3 times rapidly to confirm the new value. The menu exists automatically and machine returns to ready mode.
     
Coffee Preparation

Coffee Preparation

  1. Lift the lever completely and insert the capsule.
     
  2. Close the lever and place a cup under the coffee outlet.
     
  3. Press the Ristretto (25ml). Espresso (40ml) or the Lungo (110ml) button. Preparation will stop automatically.
     
  4. To stop the coffee flow or top up your coffee. press again. Lift and close the lever to eject the capsule into the used capsule container.
     
Preparing Milk-based beverages

Preparing Milk-based beverages

  1. Fill the milk container. Do not overfill the milk container: respect the Max Level. Close the milk container.
     
  2. Lift the lever completely and insert the capsule. Close the lever. Close the milk container and connect the Rapid Cappuccino System to the machine. Machine heats up for approximately 15 seconds (blinking lights).
     
  3. Place a Cappuccino cup or Latte Macchiato glass under the the coffee outlet and adjust the milk spout position by rotating it up to the center of the cup. Turn the milk froth regulator knob to the (Froth) position.
     
  4. At the end of the preparation. the (Clean) alert illuminates orange and indicate it is necessary to clean the Rapid Cappuccino System.
     
  5. Place a container under the coffee outlet. Turn the milk froth regulator knob to (Clean) position. Milk system rinsing process starts and hot water combined with steam flows through the milk spout. The rinsing process stops automatically.
     
  6. Lift and close the lever to eject the capsule into the used capsule container.
     
  7. When the rinising process is finished. the clean alert is resumed. Put back the knob to (froth) position.
     
  8. If there is milk in the Rapid Cappuccino System: Disconnect the Rapid Cappuccino System from machine and place it immediately in the refrigerator. Close the machine steam connector door. If there is no more milk in the R.C.S. or not enough before the following recipes or 2 days have passed. before refilling it. disassemble the R.C.S. and clean the components in the upper side of your dishwasher. In case a dishwasher is not available. refer to section "Hand washing Rapid Cappuccino System".
     
Hand washing of Rapid Cappuccino System

Hand washing of Rapid Cappuccino System

  1. Disassemble the Rapid Cappuccino System. Refer to section "Assembling / Disassembling of Rapid Cappuccino System". Rinse away carefully and milk residue with hot potable water (40°C / 104°F). Remove all the visible dirt with a sponge.
     
  2. Soak all components in the hot potable water (40°C / 104°F) together with mild / soft detergent for at least 30 minutes and rinse thoroughly with hot potable water (40°C / 104°F). Do not use odor mild / soft detergents.
     
  3. Clean the interior of the milk tank. the milk spout connector. and the milk knob with mild/soft detergent and rinse with hot potable water (40°C / 104°F). *Ensure air inlet is clean. This will ensure perfect foam. Do not use abrasive material that might damage the surface of the equipment.
     
  4. Dry all parts with fresh and clean towel. cloth or paper and reassemble. If the Rapid Cappuccino System was very dirty. proceed with two rinsing of the system by turning the milk froth regulator knob to (Clean) position. Milk system rinsing process starts and hot water combined with steam flows through the milk spout.
     
Restoring quantity to factory settings

Restoring quantity to factory settings

  1. Switch the machine ON. Note: Remove the milk jug.
     
  2. Press simultaneously (hot milk) and (flat white) buttons for 3 seconds to enter Menu mode: descaling and clean alert start blinking.
     
  3. Press (flat white): it blinks.
     
  4. Press (flat white) button: it blinks 3 times rapidly to confirm restoring the quantity to factory setting
     
Descaling

Descaling

  1. Descale the machine when (descaling) alert shines orange in ready mode. NOTE: descaling time is approximately 20 minutes. To ensure the proper functioning of your machine over its lifetime and that your coffee experience is as perfect as the first day. follow the below process.
     
  2. Lift and close the lever to eject any capsules in the used capsule container.
     
  3. Empty the drip tray. used capsules container. cup support. and drop collector. Fill the water tank with 100 ml of Nespresso descaling agent. Add water up to the descaling mark on the water tank (500ml).
     
  4. Take the descaling pipe situated at the back of the machine and plug the descaling pipe into steam connector of machine. Replace water tank.
     
  5. The machine enters the descaling mode. The descaling alert will blink orange during the entire descaling process. The flat white illuminates white.
     
  6. Place a container with a minimum 1 Litre capacity under both the coffee outlet and under the descaling pipe nozzle.
     
  7. Press the flat white button. Descaling product will flow alternately through the coffee outlet. descaling pipe and drip tray. When the descaling cycle is finished (water tank runs empty). the flat white button shines
     
  8. Empty the used capsule container. drip tray. and cup support. Rinse out and fill the water tank with fresh potable water up to level MAX.
     
  9. Press the (flat white) button again. The rinsing cycle continues through the coffee outlet. descaling pipe and drip tray until the water tank turns empty.
     
  10. Once the rinsing process is finished. the machine switches off. Remove descaling pipe with handles or knobs. and store it. Empty drip tray and used capsule container. Fill water tank with fresh potable water.
     
  11. Clean the machine using a damp cloth. You have now finished descaling the machine.
     
Emptying the system before a period of non-use

Emptying the system before a period of non-use

  1. Switch ON machine. NOTE: remove milk jug.
     
  2. Remove the water tank. Lift and close the lever to eject any remaining capsule. Place a container under the coffee outlet.
     
  3. Press simultaneously (hot milk) and (flat white) buttons for 3 seconds to enter Menu mode: descaling and clean alerts start blinking. NOTE: the Menu mode exits automatically after 30 sec. If no actions are performed. It can be exited manually by pressing simultaneously (hot milk) and (flat white) buttons for 3 seconds.
     
  4. Press (espresso) button.
     
  5. Press the (espresso) button for confirmation. Once pressed. the emptying starts. All buttons blink alternately: emptying mode in progress. When the process is finished. the machine switches off automatically. Note: appliance will be blocked for approximately 10 minutes after emptying.
     
No light indicator.
  • Be sure to position the jug correctly on a clean base
  • Be sure to attach the whisk to the jug correctly
No coffee. no water.
  • No coffee. no water.
Coffee comes out very slowly.
  • Flow speed depends on the coffee variety.
  • Descale if necessary; see Descaling section.
No coffee. just water runs out (despite inserted capsule).
  • In case of problems. send appliance to repair or call Nespresso.
Coffee is not hot enough.
  • Preheat cup.
  • Descale if necessary; see Descaling section.
Capsule area is leaking (water in capsule container).
  • Position capsule correctly. If leakages occur. call Nespresso.
Irregular blinking.
  • Send appliance to repair or call Nespresso.
All buttons blink simultaneously for 10 seconds and then machine switches off automatically.
  • Error alarm. machine needs repair. Send appliance to repair or call Nespresso.
All coffee buttons blinking fast 3 times and then machine goes back in ready mode.
  • Water tank is empty.
Descaling and cleaning alert blink.
  • Machine is in menu mode. press simultaneously hot milk and flat white buttons for 3 seconds to exit menu mode or wait 30 seconds to exit automatically.
  • Descaling has not properly completed. Repeat the descaling cycle.
Descaling alert shines orange.
  • Machine triggers descaling alert according beverages consumption usage. Descale machine.
Descaling alert blinks orange and flat white button steady light.
  • Machine is in Descaling mode. Press flat white button to start descaling process.
Clean alert shine orange.
  • Disassemble the Rapid Cappuccino System and clean all components in the upper side of your dishwasher. In case a dishwasher is not available. refer to section "Hand washing of Rapid Cappuccino System".
All coffee buttons and all milk recipe buttons flash alternatively.
  • Machine overheat. wait until machine cools down.
  • Appliance will be blocked for approximately 10 minutes after emptying procedure (refer to section "Emptying the system before a period of non-use. for frost protection or before a repair").
Lever cannot be closed completely.
  • Empty capsule container. Make sure that no capsule is blocked inside the capsule container.
Quality of Milk froth is not up to standard.
  • Use skimmed or semi-skimmed cow milk at refrigerator temperature (about 4° C).
  • Milk froth regulator knob is on position. Turn it to (Froth) position.
  • Rinse after each milk preparations (see section "Hand Washing of Rapid Cappuccino System").
  • Descale the machine (refer to section "Descaling").
  • Do not use frozen milk.
  • Ensure the air aspiration part is clean. Refer to the section "Hand washing of Rapid Cappuccino System".
  • Ensure all the components of the Rapid Cappuccino System are well assembled.
I cannot enter Menu mode.
  • Be sure to remove the milk jug.
  • Be sure to press simultaneously hot milk and flat white buttons for 3 seconds.
  • Be sure to remove descaling pipe.
Milk jug cannot be dismantled.
  • Press the buttons on the sides of the milk jug to remove the parts.
  • Refer to section "Assembling / Disassembling of Rapid Cappuccino System".
Turn off the machine.
  • Press the on-standby button (The machine is on stand-by - consumption 0.22 Wh).
Turn off the machine.
  • The milk froth regulator knob is on (Clean) position. Turn it to (Froth) position.

Specifications

Weight5.18 Kilogram
Removable water tank1 litre
Dimension (WxDxH)20.3 X 27.4 X 36.7 cm
Pressure19 bar
Automatic power offafter 9 mins
Warranty2 years

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