Nestlé Middle East FZE is operating the Nespresso website for Oman.
Please read this Conditions carefully to understand our policies and practices regarding after sale T&C. By using a Nespresso website operated by Nestlé Middle East , you agree to the terms and conditions.

1.Applicability of General Conditions of Sale 1.1 Each order placed shall be governed by the present General Conditions of Sale and subject to particular conditions applicable to orders placed via the CRC, Internet or in a NESPRESSO Boutique. 1.2 NESPRESSO reserves the right to modify the present General Conditions of Sale at any time by publishing a new version. 2. Orders 2.1 You may place your orders : • By telephone • By fax • By Internet • In the NESPRESSO Boutique 2.2 The minimum order quantity for coffee delivery is 50 capsules. The minimum quantity for free delivery is 200 capsules. 2.3 NESPRESSO offers its products within the limits of its available stocks. 2.4 NESPRESSO reserves the right to refuse orders, notably in case of unpaid invoices or insolvency. 3. Delivery 3.1 NESPRESSO uses all reasonable efforts to ensure deliveries within two to three working days 3.2 If you request a particular means of delivery different from that used normally by Nespresso, an additional cost according to the method and speed of delivery will be billed to you. 3.3 Risk of loss and damage in goods passes to you on delivery. 4. Verification of Goods 4.1 It is your responsibility to verify the quantity and condition of the goods upon receipt and, in case of on-arrival damage or missing items, to reject the order. 4.2 NESPRESSO shall in such circumstances provide you with identical replacement goods within the best possible delay and considering the stock availability.