SHIPPING & RETURNS

ALL ORDERS

OPTION COST DETAIL
Standard Shipping from 15.00 OMR FREE – Within Muscat City Place order by 4PM or before. Guaranteed delivery within 2 business days, depending on delivery location (not including off days or official holidays).
All Orders Outside Muscat Applicable For Delivery Charges 3.00 OMR Guaranteed delivery within 3-5 business days, (not including off days or official holidays).

PICK UP

OPTION DETAIL
Nespresso Store Pickup Place order online. Ready for pickup within 2 hours at Nespresso Boutique Store.
Find a Nespresso Store

PAYMENT ORDER

• Visa & Cash on delivery is applicable only inside Muscat City.
• For All orders Outside Muscat region online payment is must.
• You are responsible for checking the status of the product upon receipt.

RETURNS

TYPE OF RETURN AND EXCHANGE DETAILS
Machine Returns & Exchange We will take back sold machines within 15 days from date of purchase for either exchange or refund subject to the following T&C:

• Product/s not functioning or defective will be exchanged or refunded after it has been tested at our After Sales Center.
• If the product is damaged or has any scratches by the consumer, the exchange or refund will not be applicable.
• Product must be returned with all the original packaging materials, accessories, manuals, Free of Cost/Bundled items and Vouchers.
For products beyond 15 days, manufacturer’s warranty applies.

Coffee & Consumable item For consumer health and safety, we regret to accept the return of any coffee capsules, food or leftovers that have been purchased.

Call Nespresso Club Services at 80071175 for further query or assistance.

Free delivery on all machines

Secure Online Payment

Recycle your used capsules

800 71175 for any advice